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[grouper-users] Re: Grouper WS Error


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  • From: "Hyzer, Chris" <>
  • To: Akki Kumar <>
  • Cc: "" <>
  • Subject: [grouper-users] Re: Grouper WS Error
  • Date: Wed, 6 Sep 2017 15:00:32 +0000
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do you see a timeout setting in the client you can increase?  

can you analyze tables in the grouper database to make calls quicker?  maybe bounce the WS?  rebuild indexes?

From: Akki Kumar <>
Sent: Wednesday, August 30, 2017 4:25 PM
To: Hyzer, Chris
Cc:
Subject: Grouper WS Error
 
Hi Chris,

Currently, I am working on integrating the application with the Grouper WS. When I run the application, it takes around 20-30 seconds (a little longer) to get a response from the WS and after some times, it throws an error (Caused by: java.net.SocketTimeoutException: Read timed out - in the link below). After troubleshooting, the root cause is Grouper WS is not very responsive or having a stale connection. Is there a way to fix below issue?


Note: There are no errors in the grouper_error.log file.   

Any guidance is truly appreciated.

Thank you,
Akki

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