Grouper Users - Open Discussion List

[Richard James <>]

Hi,

We've recently come across a problem with foreign characters (most notably 
accented characters) not displaying correctly in the main Grouper UI and the 
Lite UI. It replaces these characters with a question mark as shown in the 
attached screenshot. I saw a post in the mailing list from February last year 
(https://lists.internet2.edu/sympa/arc/grouper-users/2010-02/msg00012.html) 
which discussed possible solutions to rectify the problem, unfortunately we 
have not been able to come up with a solution. I have tried amending the 
following files to use UTF-8, unfortunately although the changes are 
reflected in the source code and in the browser meta data, the character is 
still displayed incorrectly.

edu.internet2.middleware.grouper.ui.util.HttpContentType
grouper.html
head.jsp
template.jsp

The characters are displayed correctly in the database (mysql), the collation 
for the column is set to utf8_unicode_ci. I've tried explicitly setting a 
LANG environment variable to en_GB.UTF-8 on the server, and also in the 
tomcat start-up script in case there was a conflict at the end, but again to 
no avail.

A few little tests I tried to test behaviour was to, via the main UI, change 
a name of group to include an accented character, i.e. tást. This displays 
correctly in the UI, but if you look in the database it is represented by 
tást.

I was wondering if anyone else has come across this issue? And if so if can 
you suggest how we can overcome this problem.

Unfortunately within the subject search in the lite UI, the accented 
character does also cause an xml load error (screenshot attached). This 
happens when searching for a user where the name contains an foreign 
character.

Thanks

Richie


Richard James
Infrastructure Systems Administrator
ISS Systems Architecture
Newcastle University

Attachment: foreignchars.jpg
Description: foreignchars.jpg