Presence and IntComm WG

[Jonathan Tyman <>]

As per request on the PIC call yesterday, here are the three final 
use case scenarios from the RTC-AG executive summary. Hopefully, 
these will trigger PIC scenarios that may guide development and strategy...
jt

RTC Use Case Scenarios
The following use cases illustrate some of the scenarios that an RTC 
enabled campus might encounter.

Research Collaboration
A telemedicine program creates a community of interconnected child
care centers which use video and web sharing tools to explain to each
other how they are addressing daily challenges in operations,
regulatory compliance, special needs and financial assistance
programs. Because these communications sometimes involve children
and protected healthcare information, all of the sessions are
encrypted. The telemedicine group sponsoring the program uses the
same technology to meet weekly with their state human services
department to develop a follow-on grant they plan to submit for a
statewide trial that they hope could lead to the development of a
statewide service to improve early childhood education.


Education and Instruction
A guest lecturer in Islamic Studies from a sister institution in Qatar
addresses students in a US classroom via video teleconference.
During the lecture, students from Qatar and the US ask each other
questions through a group chat tool about the content of the talk. The
class is recorded and podcast so that students can review the
discussion on their portable music players prior to the exam. The class
includes an assignment for "buddies" from the US and Qatar to
collaborate on a problem, and because of the time difference,
presence enabled instant messaging software allows students in both
countries to see when their buddies are online for discussions. The
students also note that the teaching assistant has "virtual office hours"
that afternoon and resolve to video chat with her over a particularly
thorny issue. The same system that supports the Islamic Studies class
also hosts a continuing education program within the state for nursing
certifications as well as supporting an executive MBA program offered
via distance education to local business professionals at their offices.

Administrative Applications
Construction on campus is causing road closures through a critical
traffic area because backhoe digging unearthed an undocumented
duct bank. Pictures taken at the site via camera-phone are sent back
to the facilities design department who determine the duct is carrying
fiber optic cables that provide Internet service to the residence halls.
Within 30 minutes, the campus news services department sends a text
message that appears on every telephone on campus that reads
"Warren Street closed due to emergency repairs. Take River Road.
Residence Halls will experience 30-second Internet outage at 4pm
while data traffic is re-routed." The next afternoon, officials from the IT,
facilities and news services departments meet via video to discuss the
need for better coordination of campus GIS information.


--

Jonathan Tyman, Ph.D.
Internet2
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