sip.edu - Re: Cisco 7960 and Avaya CCS 2.1 registration problem
Subject: SIP in higher education
List archive
- From: Candace Holman <>
- To:
- Subject: Re: Cisco 7960 and Avaya CCS 2.1 registration problem
- Date: Wed, 26 Jan 2005 17:26:19 -0500
Thanks Venky, Joseph, and others from Avaya. Although there is no way to change the domain and realm on the Cisco endpoint, I did get it to register after changing the proxy address from the address of the sip proxy to the address of the domain.
This may seem like a strange question - how is the phone getting the address of the sip proxy in order to register? Is it from the SRV record in DNS?
Candace
At 11:56 PM 1/21/2005, Venkatesh Krishnaswamy wrote:
Candace,
Please see below for why you might be seeing the registration problem.
Venky Krishnaswamy
Director, IP Communications Research,
Avaya Labs, Avaya Inc.
Lincroft, NJ 07738
-------- Original Message --------
Subject: RE: [Fwd: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem]
Date: Fri, 21 Jan 2005 23:42:51 -0500
From: Mastrogiulio, Joseph (Joseph)
To: Krishnaswamy, Venkatesh (Venkatesh) , Walker, William J (William)
CC: Zenner, Hal B (Hal)
Venky,
The registration is failing because the proxys domain and realm is harvard.edu, and the endpoint is registering into the mysipserver.harvard.edudomain. Notice that in the WWW-Authenticate header of the 401 response from the proxy the realmand domainvalues are both set to harvard.edu. This tells me that the proxy is configured with harvard.eduas domain and realm. The REGISTER request from the endpoint specifies a mysipserver.harvard.eduas the domain. The mismatch in domains is causing the registration to fail.
Make sure that the endpoint is configured with the same domain and realm as the proxy. Also, make sure that the CCS user and the phone are configured with the same password. However, this particular registration would fail because of domain mismatch. So, reconfigure the endpoint with harvard.edudomain and realm and the registration should succeed.
Joseph
-----Original Message-----
From: Krishnaswamy, Venkatesh (Venkatesh)
Sent: Thursday, January 20, 2005 5:08 PM
To: Walker, William J (William); Mastrogiulio, Joseph (Joseph)
Cc: Zenner, Hal B (Hal)
Subject: [Fwd: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem]
Bill, Joseph:
I came across this in the SIP.edu mailing list. Is the configuration that they're talking about supported? If so - any idea what the problem could be?
Venky
-------- Original Message --------
Subject:
[sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem
Date:
Thu, 20 Jan 2005 16:36:57 -0500
From:
Candace Holman
Reply-To:
To:
Hi,
I'm getting errors trying to register a Cisco 7960, firmware P0S3-06-3-00
with an Avaya CCS, version 2.1.0.0-35 There's a continuing auth
problem. The exchange of messages is listed below. Does anyone see the
problem here?
<REGISTER sip:mysipserver.harvard.edu SIP/2.0
Via: SIP/2.0/UDP myphoneipaddr:5060;branch=z9hG4bK29d84d0b
From:
To:
Call-ID:
CSeq: 227 REGISTER
User-Agent: CSCO/6
Contact: <sip:80550@myphoneipaddr:5060>
Content-Length: 0
Expires: 3600
>, length=<357>
<SIP/2.0 401 Unauthorized
From:
To:
Call-ID: 003094c3-18c20002-237f53c2-2ff10850@myphoneipaddr
CSeq: 227 REGISTER
Via: SIP/2.0/UDP myphoneipaddr:5060;branch=z9hG4bK29d84d0b
Content-Length: 0
WWW-Authenticate: Digest
realm="harvard.edu",domain="harvard.edu",nonce="MTEwNjI1Njc3NDpTREZTZXJ2ZXJTZWNyZXRLZXk6MTUzMzk0MDgxNw==",algorithm=MD5
Server: Avaya Converged Communications Server
Organization: harvard.edu
>, length=535
<REGISTER sip:mysipserver.harvard.edu SIP/2.0
Via: SIP/2.0/UDP myphoneipaddr:5060;branch=z9hG4bK4f5a0744
From:
To:
Call-ID: 003094c3-18c20002-237f53c2-2ff10850@myphoneipaddr
CSeq: 228 REGISTER
User-Agent: CSCO/6
Contact: <sip:80550@myphoneipaddr:5060>
Authorization: Digest
username="80550",realm="harvard.edu",uri="sip:mysipserver.harvard.edu",response="cb7a0f964021ad9d60c5e312e887b17a",nonce="MTEwNjI1Njc3NDpTREZTZXJ2ZXJTZWNyZXRLZXk6MTUzMzk0MDgxNw==",algorithm=MD5
Content-Length: 0
Expires: 3600
>, length=<571>
<SIP/2.0 500 Internal Server Error
From:
To:
Call-ID: 003094c3-18c20002-237f53c2-2ff10850@myphoneipaddr
CSeq: 228 REGISTER
Via: SIP/2.0/UDP myphoneipaddr:5060;branch=z9hG4bK4f5a0744
Content-Length: 0
Organization: harvard.edu
Server: Avaya Converged Communications Server
>, length=398
=====================================================================
Candace Holman
617-384-6665
Harvard University Information Systems
60 Oxford Street
Cambridge, MA 02138
- [Fwd: RE: [Fwd: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem]], Venkatesh Krishnaswamy, 01/22/2005
- Re: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem, Dennis Baron, 01/24/2005
- Re: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem, bbarzideh, 01/24/2005
- Re: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem, bbarzideh, 01/24/2005
- Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Candace Holman, 01/26/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Steve Blair, 01/26/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Yul Pyun, 01/26/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Candace Holman, 01/26/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Steve Blair, 01/26/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Dennis Baron, 01/27/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Steve Blair, 01/27/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Dennis Baron, 01/27/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Steve Blair, 01/27/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Stephen Kingham, 01/27/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Steve Blair, 01/28/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Dennis Baron, 01/27/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Steve Blair, 01/27/2005
- Re: [sip.edu] Re: Cisco 7960 and Avaya CCS 2.1 registration problem, Candace Holman, 01/26/2005
- Re: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem, Dennis Baron, 01/24/2005
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