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[Fwd: RE: [Fwd: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem]]


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  • From: Venkatesh Krishnaswamy <>
  • To:
  • Subject: [Fwd: RE: [Fwd: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem]]
  • Date: Fri, 21 Jan 2005 23:56:17 -0500

Candace,
Please see below for why you might be seeing the registration problem.

Venky Krishnaswamy
Director, IP Communications Research,
Avaya Labs, Avaya Inc.
Lincroft, NJ 07738


-------- Original Message --------
Subject: RE: [Fwd: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem]
Date: Fri, 21 Jan 2005 23:42:51 -0500
From: Mastrogiulio, Joseph (Joseph)
To: Krishnaswamy, Venkatesh (Venkatesh) , Walker, William J (William)
CC: Zenner, Hal B (Hal)


Venky,

 

The registration is failing because the proxy’s domain and realm is “harvard.edu”, and the endpoint is registering into the “mysipserver.harvard.edu” domain.  Notice that in the WWW-Authenticate header of the 401 response from the proxy the “realm” and “domain” values are both set to “harvard.edu”.  This tells me that the proxy is configured with “harvard.edu” as domain and realm.  The REGISTER request from the endpoint specifies a “mysipserver.harvard.edu” as the domain.  The mismatch in domains is causing the registration to fail.

 

Make sure that the endpoint is configured with the same domain and realm as the proxy.  Also, make sure that the CCS user and the phone are configured with the same password.  However, this particular registration would fail because of domain mismatch.  So, reconfigure the endpoint with “harvard.edu” domain and realm and the registration should succeed.

 

Joseph

 

 

-----Original Message-----
From: Krishnaswamy, Venkatesh (Venkatesh)
Sent: Thursday, January 20, 2005 5:08 PM
To: Walker, William J (William); Mastrogiulio, Joseph (Joseph)
Cc: Zenner, Hal B (Hal)
Subject: [Fwd: [sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem]

 

Bill, Joseph:
I came across this in the SIP.edu mailing list. Is the configuration that they're talking about supported? If so - any idea what the problem could be?
Venky


-------- Original Message --------

Subject:

[sip.edu] Cisco 7960 and Avaya CCS 2.1 registration problem

Date:

Thu, 20 Jan 2005 16:36:57 -0500

From:

Candace Holman

Reply-To:

To:

 

Hi,
 
I'm getting errors trying to register a Cisco 7960, firmware P0S3-06-3-00 
with an Avaya CCS, version 2.1.0.0-35   There's a continuing auth 
problem.  The exchange of messages is listed below.  Does anyone see the 
problem here?
 
<REGISTER sip:mysipserver.harvard.edu SIP/2.0
Via: SIP/2.0/UDP myphoneipaddr:5060;branch=z9hG4bK29d84d0b
From: 
To: 
Call-ID: 
CSeq: 227 REGISTER
User-Agent: CSCO/6
Contact: <sip:80550@myphoneipaddr:5060>
Content-Length: 0
Expires: 3600
 
>, length=<357>
 
<SIP/2.0 401 Unauthorized
From: 
To: 
Call-ID: 003094c3-18c20002-237f53c2-2ff10850@myphoneipaddr
CSeq: 227 REGISTER
Via: SIP/2.0/UDP myphoneipaddr:5060;branch=z9hG4bK29d84d0b
Content-Length: 0
WWW-Authenticate: Digest 
realm="harvard.edu",domain="harvard.edu",nonce="MTEwNjI1Njc3NDpTREZTZXJ2ZXJTZWNyZXRLZXk6MTUzMzk0MDgxNw==",algorithm=MD5
Server: Avaya Converged Communications Server
Organization: harvard.edu
 
>, length=535
 
<REGISTER sip:mysipserver.harvard.edu SIP/2.0
Via: SIP/2.0/UDP myphoneipaddr:5060;branch=z9hG4bK4f5a0744
From: 
To: 
Call-ID: 003094c3-18c20002-237f53c2-2ff10850@myphoneipaddr
CSeq: 228 REGISTER
User-Agent: CSCO/6
Contact: <sip:80550@myphoneipaddr:5060>
Authorization: Digest 
username="80550",realm="harvard.edu",uri="sip:mysipserver.harvard.edu",response="cb7a0f964021ad9d60c5e312e887b17a",nonce="MTEwNjI1Njc3NDpTREZTZXJ2ZXJTZWNyZXRLZXk6MTUzMzk0MDgxNw==",algorithm=MD5
Content-Length: 0
Expires: 3600
 
>, length=<571>
 
<SIP/2.0 500 Internal Server Error
From: 
To: 
Call-ID: 003094c3-18c20002-237f53c2-2ff10850@myphoneipaddr
CSeq: 228 REGISTER
Via: SIP/2.0/UDP myphoneipaddr:5060;branch=z9hG4bK4f5a0744
Content-Length: 0
Organization: harvard.edu
Server: Avaya Converged Communications Server
 
>, length=398
 
 
=====================================================================
Candace Holman
617-384-6665
 
Harvard University Information Systems
60 Oxford Street
Cambridge, MA 02138
 
 



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