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Today's BGP incidents


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  • From: Bill Owens <>
  • To:
  • Subject: Today's BGP incidents
  • Date: Fri, 4 Jan 2013 16:37:43 -0500

There was a short but very useful discussion of today's BGP problems taking
place on the wg-multicast list, based on my initial (and incorrect)
impression that the issue had something to do with multicast; Michael Lambert
suggested that I bring the thread here instead.

For those who weren't directly affected, here's what we've been able to
figure out so far:

- At 0821 UTC today (Jan 4) an NLR maintenance went horribly wrong. There's
been no public statement from them that I'm aware of, and despite having had
an NLR connection for years we have never been able to get on any of their
notification lists. But Michael forwarded a note to wg-multicast with this:
"DESCRIPTION: Engineers encountered issues while upgrading the NLR Core
node in Atlanta which has resulted in prefixes being leaked out to several
peers and affecting the peering sessions. Engineers are still working on
resolving the issue. "

The NLR NOC Framenet maintenance calendar says that this morning they
performed NLR Maintenance 4273: "DESCRIPTION: NLR Engineers will be
performing IOS upgrade on the Cisco"

- The BGP prefix count for our NLR connection in NYC and our two I2
connections in NYC and Buffalo (via Chicago) went from <15k to >326k.

- Since our backbone consists entirely of 760x routers with non-XL
daughtercards, the TCAM tables on the routers were immediately overrun:

Jan 4 08:21:46: %MLSCEF-DFC2-4-FIB_EXCEPTION_THRESHOLD: Hardware CEF
entry usage is at 95% capacity for IPv4 unicast protocol.
Jan 4 08:21:50: %CFIB-SP-3-CFIB_EXCEPTION: FIB TCAM exception for IPv4
unicast. Packets through some routes will be dropped.
Use "mls cef maximum-routes" to modify the FIB TCAM partition or/and
consider a hardware upgred.
Examine your network and collect the necessary information from this
setup.
The only way to recover from this state is by reload the router.

Yes, the error message really says "upgred".

- As our backbone 7600s hit their limits, the smaller routers used by some
of our campuses fell over completely. In the process of dealing with the
flood of prefixes, even some of the larger routers dropped their sessions.

- Since the prefixes were for some subset of the commercial Internet, NLR
became a black hole destination for a considerable amount of traffic. This
was most pronounced for campuses who use localpref to force traffic onto
their R&E connections. This is yet another reason not to use localpref.

- Our own office router, a 7609 with Sup720B, was hit by the TCAM exhaustion
as well, but we discovered that IPv6 connectivity still worked (yay IPv6!)
and that allowed us to have some visibility into the network - but further
confused the initial troubleshooting.

- It appears that the route leak lasted for some time, then went away, then
came back. This wasn't at all obvious from our logs, but the attached graphs
show it clearly. They are from a BGP prefix monitor set up by one of our
member campuses, looking at their connection to NYSERNet and their direct IP
connection to NLR. Their routers are all 760x with XL cards, so they stayed
up - but the bulk of their commercial traffic was siphoned off onto the NLR
connection during the incident.

- By the time we had figured out what was going on, thanks in large part to
triangulation from folks on the wg-multicast list and the cryptic but
relevant Internet2 outage messages, the NLR route leak had stopped and the
prefix counts were back to normal. Unfortunately the TCAM problem persisted,
so we rebooted each of our backbone routers in turn to clear it. Most of our
member campuses also had to reboot their edge routers.

- Although NYSERNet does not supply commercial Internet access to our
members, some of them saw commercial outages at the same time. We believe
that these were caused by direct impact on routers that carried both
connections, by iBGP traffic overwhelming the other edge routers, by
middleboxes being impacted, and in at least one case by a Cogent multihop
eBGP session being knocked down when the traffic tried to go over NLR to
reach the peer.

- We have now configured bgp maximum-prefix on all of our external peers. We
resisted that for a long time - although we've used it as a safety measure
for campus connections, we know that it is likely to cause problems as well,
or make small problems into large ones by dumping BGP sessions for momentary
issues. However, we can't have another day like this. We chose a limit of
20000 for the large connections because we have a number of member campuses
with very small routers, and a higher limit would risk affecting them even if
our backbone routers weren't impacted.

I think that's about it. I still have to write a report for our board of
directors, but the network has been stable since about 0830 EST, and all of
the member connections were back by 1200 EST (following reboots of their
equipment).

Bill.



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