perfSONAR User Q&A and Other Discussion

["Garnizov, Ivan" <>]

Hi James,

 

I believe I see the problem.

 

In addition to the steps below, please also provide the output of this command:

 

grep esmond /var/log/httpd/ssl_access_log

 

Please make sure you sanitize the output with removing sensitive data.

 

 

Regards,

Ivan Garnizov

 

GEANT WP6T3: pS development team

GEANT WP7T1: pS deployments GN Operations

GEANT WP9T2: Software governance in GEANT

 

 

 

 

From: [mailto:] On Behalf Of Garnizov, Ivan
Sent: Wednesday, January 19, 2022 9:03 AM
To: Govoni, James <>;
Subject: RE: [perfsonar-user] Error loading test listing; measurement archive unreachable

 

Hello James,

 

Thank you for contacting the perfSONAR support list. There might be many reasons for the Test dashboard not to be loading.

Please first specify the version of the perfSONAR Toolkit you are seeing the problems with.

 

In order to verify the connectivity from the local context make this check:

 

curl –k https://x.x.x.x/esmond/perfsonar/archive/

 

Please replace the x.x.x.x with your host address.

 

If you still see data flowing, but the dashboard stays with “measurement archive unreachable”, then we need to fix the misleading message and continue with the diagnostics.

If not then you need to review your network configuration on the host, as per your email the measurement archive is actually reachable from a remote location.

 

I was wondering, if you have other pS deployments, that are currently operational.

 

Regards,

Ivan Garnizov

 

GEANT WP6T3: pS development team

GEANT WP7T1: pS deployments GN Operations

GEANT WP9T2: Software governance in GEANT

 

 

 

 

From: [] On Behalf Of Govoni, James
Sent: Tuesday, January 18, 2022 4:43 PM
To:
Subject: [perfsonar-user] Error loading test listing; measurement archive unreachable

 

Good morning, we have a fresh install of perfsonar, and unfortunately the Test dashboard doesn't load on the main page, though we are allowed to make tests.

Error loading test listing; measurement archive unreachable:
https://x.x.x.x/esmond/perfsonar/archive/

When I hit that link, I can see an "Archive Viewset List" with text there, so it doesn't seem unreachable.

I saw an I2 support page where Mark alluded to PostgreSQL issues, but that's beyond my knowledge scope at this point. Any clues of what I might be able to do to break through?

Worth noting, this is running on an ubuntu AWS EC2 instance with an elastic IP for public access.

Thank you,
Jim Govoni

Tufts University