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Re: [perfsonar-user] User unable to generate graph from dashboard


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  • From: "Uhl, George D. (GSFC-423.0)[SGT INC]" <>
  • To: Valentin Vidic <>, "" <>
  • Subject: Re: [perfsonar-user] User unable to generate graph from dashboard
  • Date: Wed, 17 May 2017 14:11:13 +0000
  • Accept-language: en-US
  • Dkim-filter: OpenDKIM Filter v2.11.0 ndmsvnpf103.ndc.nasa.gov 0517440A89D8
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Thanks for the suggestion, Valentin. I¹ve passed this on to the user that
was having issues generating the graphs. They were able to generate the
graphs using Chrome but could not with IE and Firefox.

Works:
Chrome v54


Fails:
Internet Explorer v11.0.96
Firefox v.49.0.2

George


On 5/17/17, 4:15 AM,
"
on behalf of
Valentin Vidic"
<
on behalf of
>
wrote:

>On Tue, May 16, 2017 at 04:37:51PM +0000, Uhl, George D. (GSFC-423.0)[SGT
>INC] wrote:
>> I have a user that is unable to generate a graph from within my
>> dashboard (see attached) and receive an ³unknown error² message
>> instead. I have no problem generating the graphs from within my
>> organization or from an external site. I don¹t see any errors in
>> /var/log/httpd log files or any other log files for that matter. Has
>> anyone experienced something like this?
>
>You can try opening the Developer tools (Ctrl+Shift+I) in the browser
>and reloading the page. There should be a failing request in the
>Network Monitor indicating the failing request.
>
>--
>Valentin Vidic
>Computer Systems Engineer - Expert
>Department of Computer Infrastructure and Services
>Croatian Academic and Research Network - CARNet
>Josipa Marohnica 5, HR-10000 Zagreb, Croatia
>tel: +385 1 6661 714, fax. +385 1 6661 635
>gsm: +385 91 2480 919
>www.CARNet.hr




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