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Re: [perfsonar-user] 'Throughput/Latency Graphs' page is stuck at 'Loading'


Chronological Thread 
  • From: Andrew Lake <>
  • To: Jarvis Zhang <>
  • Cc: Peter Jacobs <>, Aaron Brown <>, "" <>
  • Subject: Re: [perfsonar-user] 'Throughput/Latency Graphs' page is stuck at 'Loading'
  • Date: Fri, 2 Jan 2015 11:12:55 -0500

Hi Jarvis,

The issue you are seeing is because your MA is not running properly. In Peter's case, there was an older version of the graphs on his host vs. what was on nettest.lbl.gov, so that just showed us an update needed to happen. I don't think that's the case here unfortunately, but it was a good thing to check.

The error at http://115.25.138.244/esmond/perfsonar/archive/?format=json is the giveaway. This is almost always because the MA is having trouble connecting to one of the backend databases, so we''ll need to figure out why. Try restarting the following processes:

/etc/init.d/cassandra restart
/etc/init.d/postgresql restart
/etc/init.d/httpd restart 

If any of those commands return errors let me know. If not and the graphs still won't load can you send me the following logs:

/var/log/httpd/error_log
/var/log/cassandra/cassandra.log
/var/lib/pgsql/pgstartup.log


Thanks,
Andy






On Dec 22, 2014, at 9:28 PM, Jarvis Zhang <> wrote:

--------
WARNING: At least one of the links in the message below goes to an IP address (e.g.10.1.1.1), which could be malicious. To learn how to protect yourself, please go here: https://commons.lbl.gov/x/_591B
--------

Hi Peter,

Thanks for your reply. I have to say this symptom is amazing.

So, I tried it from another endpoint, but things don’t work out.

Here is my broken box.

Here is the url I imitate yours, and 115.25.138.245 is a healthy box.





Jarvis (& Aaron):
 
You and I are having a similar problem and Andrew Lake worked with me on it a couple of weeks ago - I thought we had solved it, but it is back.  Here is an interesting symptom.
 
If you go to my box, it times out after about 2 minutes (although it works 1 in 20 times).
 
If I go here (Andrew’s suggestion), I get my stats almost immediately and every time.
From:  [] On Behalf Of Jarvis Zhang
Sent: December-19-14 10:13 PM
To: Aaron Brown
Cc: 
Subject: Re: [perfsonar-user] 'Throughput/Latency Graphs' page is stuck at 'Loading'





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