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Re: [perfsonar-user] PingER won't return any graphed results


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  • From: Jason Zurawski <>
  • To: "" <>
  • Subject: Re: [perfsonar-user] PingER won't return any graphed results
  • Date: Tue, 9 Jul 2013 18:00:20 -0400
  • Authentication-results: sfpop-ironport03.merit.edu; dkim=pass (signature verified)

All;

As a followup to this issue, and to anyone else that is having trouble with
PingER, I am attaching a document that outlines the corrective steps. This
will appear as a FAQ item on the web page in the near future.

Thanks;

-jason

Attachment: 20130709-PingER_Debug.docx
Description: application/vnd.openxmlformats-officedocument.wordprocessingml.document


On Jul 9, 2013, at 11:13 AM, Jason Zurawski
<>
wrote:

> Hi Casey;
>
> The short answer is that the PingER service is still collecting data just
> fine, but the database and display are out of sync, so you can't actually
> see the results. I remember working with Andy and Will about a year ago on
> this. If I remember correctly the database gets into a weird state
> because, for a brief moment, the host resolution for DNS changes from being
> the actual address to the 127.* localhost. Its actually a bit of a pain to
> fix, and it has to be done by hand. The alternative is to nuke/re-create
> the database, but that will jettison years worth of data (if you have any
> particular value on keeping it).
>
> I attempted to log into the machines to confirm this (I know I used to have
> an account…) but saw this instead:
>
>> [zurawski@poteen
>> ~]$ ssh
>>
>> 's
>> password:
>> You must be a uniquemember of cn=perfsonar,ou=host-access,dc=kanren,dc=net
>> to login.
>> Connection closed by 164.113.32.33
>
>
> If you want to work with me offline on the account issue, I can try to log
> in to one of them and generate some instructions on how to fix the others
> (and for posting on our web site for others that have a similar situation).
>
>
> Thanks;
>
> -jason
>
> On Jul 9, 2013, at 11:03 AM, Casey Russell
> <>
> wrote:
>
>> Group,
>>
>> Our installation of PerfSonar has been in place for a bit over a year.
>> I recently took over management of it, and I'll start off by pointing out
>> that our overall installation is a bit non-standard, however, the PingER
>> portion is typical.
>>
>> I think this particular problem has been present since very early on,
>> and perhaps from day one. However it's also possible that it worked early
>> on, but yum updating broke it many months ago.
>>
>> Basically what's happening is the hosts (as near as I can tell from
>> the logs) are collecting the PingER data appropriately, but when you try
>> to pull up a graph, you get a page that simply says "no data". The PingER
>> log shows the following:
>>
>> 2013/07/09 09:59:19 (15974) INFO> Scheduler.pm:632
>> perfSONAR_PS::Services::MP::Scheduler::doTest - Collecting measurements
>> for
>> 'urn:ogf:network:domain=test.6300600:node=7462695:port=164.113.32.17:packetSize=1000:count=10:interval=1:ttl=255'
>> 2013/07/09 09:59:19 (15976) INFO> Scheduler.pm:632
>> perfSONAR_PS::Services::MP::Scheduler::doTest - Collecting measurements
>> for
>> 'urn:ogf:network:domain=test.6300600:node=2429288:port=164.113.32.25:packetSize=1000:count=10:interval=1:ttl=255'
>> 2013/07/09 09:59:19 (15976) INFO> Scheduler.pm:632
>> perfSONAR_PS::Services::MP::Scheduler::doTest - Collecting measurements
>> for
>> 'urn:ogf:network:domain=test.6300600:node=2429288:port=164.113.32.25:packetSize=1000:count=10:interval=1:ttl=255'
>> 2013/07/09 09:59:19 (15978) INFO> Scheduler.pm:632
>> perfSONAR_PS::Services::MP::Scheduler::doTest - Collecting measurements
>> for
>> 'urn:ogf:network:domain=test.6300600:node=13704503:port=164.113.32.9:packetSize=1000:count=10:interval=1:ttl=255'
>> 2013/07/09 09:59:19 (15978) INFO> Scheduler.pm:632
>> perfSONAR_PS::Services::MP::Scheduler::doTest - Collecting measurements
>> for
>> 'urn:ogf:network:domain=test.6300600:node=13704503:port=164.113.32.9:packetSize=1000:count=10:interval=1:ttl=255'
>> 2013/07/09 09:59:25 (800) INFO>
>> daemon.pl:567
>> main::psService - Received incoming connection from: 127.0.0.1
>> 2013/07/09 09:59:25 (15990) INFO> Request.pm:357
>> perfSONAR_PS::Request::finish - Total service time for request from
>> 127.0.0.1
>> : 0.006542 seconds
>> 2013/07/09 09:59:25 (800) INFO>
>> daemon.pl:567
>> main::psService - Received incoming connection from: 127.0.0.1
>> 2013/07/09 09:59:27 (15991) WARN>
>> daemon.pl:424
>> main::__ANON__ - Warned: Use of uninitialized value in concatenation (.)
>> or string at
>> /opt/perfsonar_ps/PingER/bin/../lib/perfSONAR_PS/Services/MA/PingER.pm
>> line 468.
>> 2013/07/09 09:59:27 (15991) INFO> Request.pm:357
>> perfSONAR_PS::Request::finish - Total service time for request from
>> 127.0.0.1: 1.823071 seconds
>>
>> The request for a graph began at 09:59:25.
>>
>> Does anyone have any insight into what's failing here, or why?
>>
>> Casey Russell
>> Network Engineer
>> Kansas Research and Education Network
>> 1405 Wakarusa Dr., Ste B
>> Lawrence, KS 66049
>> (785)856-9820 ext 9809
>>




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