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Re: [comanage-users] Stuck enrollment flow


Chronological Thread 
  • From: Duncan Brown <>
  • To: Benn Oshrin <>
  • Cc: "" <>
  • Subject: Re: [comanage-users] Stuck enrollment flow
  • Date: Mon, 7 Feb 2022 21:18:14 +0000
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Hi Benn

Thanks, option 2 worked for me.

Cheers,
Duncan.

> On Feb 5, 2022, at 7:17 PM, Benn Oshrin <> wrote:
>
> Hi Duncan,
>
> There's not a great solution to this at the moment because of the mechanics
> of how Enrollment Flows currently work. (Basically they assume the current
> actor will finish their steps before turning control elsewhere.) While we
> do have a rearchitecture planned that will eventually address this, that
> won't help you now.
>
> For now, you basically have two options:
>
> (1) Ignore the Enrollment Flow and just manually update the CO Person
> record as needed. (eg: Set the new role to Active, maybe assign
> identifiers.) Depending on what your Enrollment Flow does, this may or may
> not be sufficient.
>
> (2) Expunge the record and start over.
>
> Not great, but we expect to have better tooling possible with v5.
>
> Thanks,
>
> -Benn-
>
> On 2/4/22 11:32 AM, Duncan Brown (via comanage-users Mailing List) wrote:
>> Hi all,
>> What's the right way to advance an enrollment flow if a user closes their
>> browser window immediately after clicking on accept, so it doesn't go to
>> "Pending Confirmation?" I have a user (Ashley) stuck in "Confirmed" that I
>> can't seem to advance. Compare this to Chris whose application was fine.
>> Cheers,
>> Duncan.
>> --
>> Duncan Brown Room 263-1, Physics Department
>> Charles Brightman Professor of Physics Syracuse University, NY 13244
>> http://dabrown.expressions.syr.edu <http://dabrown.expressions.syr.edu>
>> (+1) 315 443 5993




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