Presence and IntComm WG

["Steven C. Blair" <>]

Interesting article. Thanks. I was glad to see the article reinforced what 
I've experienced specifically "The key to unlocking the effects of instant 
messaging lies in how people are using the technology, Garrett said.

Instead of dropping in unexpectedly, many are using the technology to check 
in with coworkers to see when they are available. Many also use the 
technology to get quick answers to general questions or to inquire about 
current work tasks instead of engaging in longer face-to-face conversations.

We find that employees are quite strategic in their use of instant messaging. 
They are using it to check in with their colleagues to find out if they're 
busy before interrupting them in a more intrusive way,"

In my opinion this is what PIC is about. Knowing what skills are exist and 
how/when to communicate with those who possess the skills is good stuff.



> -----Original Message-----
> From: Peter Saint-Andre 
> [mailto:]
> Sent: Monday, June 09, 2008 3:05 PM
> To: 
> 
> Subject: [wg-pic] Instant Messaging Proves Useful In Reducing Workplace
> Interruption
>
> Researchers at Ohio State and the University of California have found
> that "workers who used instant messaging on the job reported less
> interruption than colleagues who did not"...
>
> http://www.sciencedaily.com/releases/2008/06/080603120251.htm
>