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Re: [perfsonar-user] psconfig.opensciencegrid.org unreachable ?


Chronological Thread 
  • From: Shawn McKee <>
  • To: Jean-Michel Barbet <>
  • Cc: Szymon Trocha <>, perfsonar-user <>, Marian Babik <>
  • Subject: Re: [perfsonar-user] psconfig.opensciencegrid.org unreachable ?
  • Date: Tue, 3 Sep 2019 10:15:11 -0400

Hi Everyone,

Sorry, I was out on vacation.  The problem was that one of the containers underlying psconfig (PWA) stopped.   I saw a separate alerting email and restarted the container but there was a period of about 3 hours where it was down.
Reporting for these kind of issues should go via GGUS but I see that the "WLCG Network Throughput" support unit doesn't show by default.  We need to get that fixed.

For now I think you can pick "Type of Issue" as a "Network problem" and the support unit as "WLCG Grid Monitoring" and it should get re-routed correctly.

Shawn

On Thu, Aug 29, 2019 at 10:42 AM Jean-Michel Barbet <> wrote:
On 8/29/19 4:39 PM, Szymon Trocha wrote:

> I'm glad to hear it working. Can you share the reason that caused this
> issue?

Szymon, I cannot share because I do not know :-| I hope someone on the
list can provide information.

JM


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Jean-michel BARBET                    | Tel: +33 (0)2 51 85 84 86
Laboratoire SUBATECH Nantes France    | Fax: +33 (0)2 51 85 84 79
CNRS-IN2P3/IMT-Atlantique/Univ.Nantes | E-Mail:
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