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Minites from 12/1/2007 Friday morning


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  • From: Michael Michalis <>
  • To: ,
  • Subject: Minites from 12/1/2007 Friday morning
  • Date: Tue, 16 Jan 2007 08:27:34 +0200

Hi these are the minutes from Friday morning. Some information about the status of the MPs is missing since I couldn’t catch up with Loukik J.

 

 

Best regards,

 

 

Michalis Michael

Friday 12/1/2007



Loukik Kundarimoti(Going Operational-process)
---------------------------------------------

-Processes aiming at achieving high levels of customer/user satisfaction.
-Follow ITIL framework
(Brief explanation of each process).
-Service Desk Function
-Incident Management Process
-Problem Management Process
-Change Management Process
-Configuration Management Process
-Release Management Process
-Service Level Management Process
-Availability Management Process
Who will participate and lead in those processes?
Maybe some diagrams to explain this.

In Detail

Release management process

-Responsible for roll-out of new and changed software
-Strategy/release policy
-Planning
-Design
-Implementation

Also needed

-Documentation at Designining Stage
Functional and Interface Specification
Specification of Metadata config File
Specification of Property files

-Installation at Implementation Stage
Specification of Installation Actions

-Release Candidate at the end of Implemantation

This comes down finally to the:

Handover Procedure:
-------------------
-Verification of documents
-Software testing
-Installation testing

If a process has passed those tests then its included at the perfSONAR Bundle.
If not then the whole process is repeated. Many iterations possible.


Status for release management:
------------------------------
-RRD MA

-Testing almost complete
-Documentation complete by next week
-Installation verified by one member, two more due

-LS

-Testing almost complete
-Bugs found and fixed. Next iteration of testing
-Documentation complete by next week
-installation testing pending

-SQL MA

-Test scripts being prepared
-Documentation verification yet to start
-Installation testing pending

-SSH/Telnet MP
-Testing scripts at early stage
-Documenation is missing

-CLI MP

-Testing scripts at early stage
-Documentation is missing

-BWCTL MP
-Testing scripts at early stage
-Documentation is missing

-e2emon MP
-Testing yet to start
-Documentation verification pending
-Installation testing yet to start



Service Desk:
-------------
Upadate
-Yet to be setup
-Will be in charge of incident management and configuration management
-Service desk tools as CMDB being investigated
-Deploying Monitoring team and tools will be enhanced

Do other activities also have a release management? Maybe release management
should
be common for all activities.


  • Minites from 12/1/2007 Friday morning, Michael Michalis, 01/16/2007

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