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Re: [grouper-users] ServiceNow integration

Chronological Thread 
  • From: Rob Gorrell <>
  • To: David Langenberg <>
  • Cc: "Keith B. Martin" <>, "" <>
  • Subject: Re: [grouper-users] ServiceNow integration
  • Date: Tue, 13 Oct 2020 13:10:33 -0400

Ditto, we're very interested in having ServiceNow workflows be able to directly impact groups inside Grouper. 

We're already controlling ITIL licensing/assignment groups somewhat from Grouper via an indirect path... Grouper provisioning to AD and ServiceNow Mid-Tier reading LDAP based groups out of AD.


On Tue, Oct 13, 2020 at 10:11 AM David Langenberg <> wrote:

Hi Keith


If you get that setup, please share the details as I have some use-cases here where it’d be nice to go the other direction.





David Langenberg

Asst Director, Identity & Access Management

The University of Chicago


From: Keith B. Martin <>
Sent: Tuesday, October 13, 2020 7:44 AM
To: David Langenberg <>;
Subject: RE: ServiceNow integration


Hey Dave,


I’m being asked to look at going the other direction – building forms in Service Now to interact with Grouper to provision mail enabled groups.




From: David Langenberg <>
Sent: Monday, October 12, 2020 1:49 PM
To: Keith B. Martin <>;
Subject: RE: ServiceNow integration


What kind of integration?  We use grouper here with Service-Now to assign ITIL roles and access to assignment groups.





David Langenberg

Asst Director, Identity & Access Management

The University of Chicago


From: <> On Behalf Of Keith B. Martin
Sent: Monday, October 12, 2020 12:44 PM
Subject: [grouper-users] ServiceNow integration




Has anyone done or evaluated Grouper integration with ServiceNow, even on a limited scope? I’d like to talk, if so.





Keith Martin


Identity and Access Management

Office of Information Technology

Princeton University

701 Carnegie Center, 332F

Princeton, NJ 08540


Robert W. Gorrell
IT Manager, Identity and Access Management
University of NC at Greensboro

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