Grouper Users - Open Discussion List

[Andre Daniels <>]

I think we resolved this.

On Wed, Jul 31, 2019 at 2:50 PM Andre Daniels <> wrote:

Hello Chris,

Oh, right. File that under overthinking things. I thought that you were referring to the changelogs somehow.

Here is the fresh log up until the error occurs. Hopefully, it makes it through mail filters.

The daemon usually seems to figure out how to sequence the changes but, it seems this time it takes too long and it times out. 

There were some changes made downstream in AD that seems to have caused this issue. That and maybe trying to run syncs manually. 

Nice work on this app set btw. Useful set of tools

Andre

On Wed, Jul 31, 2019 at 2:00 PM Hyzer, Chris <> wrote:

Is there more to that log entry?  I mean turn it off, rename the log file to something else, and run it to get an error, and send that whole file

 

From: <> On Behalf Of Andre Daniels
Sent: Wednesday, July 31, 2019 4:09 PM
To:
Subject: [grouper-users] ProvisioningWorkItem fails

 

Hello!

 

I had tried to revive a previous thread on this, but I was not sure it would get noticed, so I am reintroducing it here. We have started seeing these in our logs and it appears that provisioning to an AD Provisioner has stopped entirely. In the previous thread Chris suggested this:

 

Try stopping your loader, moving the logs, turning it on, and sending the full log.  
After that you can skip forward by stopping loader, editing the table grouper_change_log_consumer
(change last sequence processed up a bunch), and starting again

 

I am not sure exactly what 'moving the logs' and 'sending full log' mean. Do I change the sequence to any random number?

 

Here is the recurring error. It only happens on an AD provisioner. The LDAP Provisioners are all working correctly.

 

2019-07-31 12:22:37,488: [DefaultQuartzScheduler_Worker-8] ERROR ProvisioningWorkItem.setStatus(137) -  - Work item not handled; ProvisioningWorkItem[done=true,successful=false,msg=FullSync timed out after 300 seconds,clog=clog #9203479 / ChangeLog type: group: updateGroup,group=ucsc:svc:its:win:AU:AU Groups:au-faculty-staff]

 

Is this just a failed update that is blocking changes and can be removed? It usually does not take too long to sync these groups.

 

 

Thanks

 

Andre

--

Andre Daniels 

Sr. Developer/Security Analyst

University of California Santa Cruz

(831) 459-1980

--

Andre Daniels 

Sr. Developer/Security Analyst

University of California Santa Cruz

(831) 459-1980

--

Andre Daniels 

Sr. Developer/Security Analyst

University of California Santa Cruz

(831) 459-1980