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Re: [comanage-users] Cross CO user search


Chronological Thread 
  • From: Benn Oshrin <>
  • To: Warren Anderson <>
  • Cc: , Mike Manske <>
  • Subject: Re: [comanage-users] Cross CO user search
  • Date: Fri, 16 Aug 2019 06:46:30 -0700

On 8/15/19 12:07 PM, Warren Anderson wrote:

Hopefully a quick question. We occasionally get a user who does not remember what CO(s) they signed up for. Is there some way to search across all CO(s) to find the user? This is especially relevant when the user has change orgs and can't login with their org id anymore.

COs are basically isolated from each other, so out of the box this isn't supported. It could probably be done with a plugin or over the REST API, but that depends on the specifics of your use case.

Can you describe a bit how you would expect this search to work? Is this an administrator driven process (user calls support, support searches for record), or some sort of self service process (login page has a "click here to search for your identity" link)?

Thanks,

-Benn-



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