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Re: [comanage-users] COmanage UX feedback


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  • From: Richard Frovarp <>
  • To: "" <>
  • Subject: Re: [comanage-users] COmanage UX feedback
  • Date: Thu, 29 Nov 2018 15:09:39 +0000
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I wouldn't rely on the user using a back button in a mobile environment. It gets rather confusing on those sorts of devices for many users. Even on desktop OSes, users have been partially taught that hitting the back button can cause problems. So they are likely less likely to use it.


From: <> on behalf of Mihály Héder <>
Sent: Thursday, November 29, 2018 2:36:25 AM
To: Benn Oshrin
Cc: ;
Subject: Re: [comanage-users] COmanage UX feedback
 
Hi,

well, I rely on our UX experts on this who say it should be fixed so if you reopen that ticket we would be grateful.

Cheers
Mihály

On Wed, Nov 28, 2018 at 2:52 PM Benn Oshrin <> wrote:
Hey Mihály,

For some context, here's the JIRA issue from 2011 when we first
discussed this :)

  https://bugs.internet2.edu/jira/browse/CO-70

At the time, we concluded the back/cancel buttons were confusing and
redundant (since you can indeed just press the back button in your
browser). (We also subsequently dropped all the "Reset Form" buttons.)

I'm certainly happy to reopen this discussion, especially if we have
feedback from actual user testing or something.

Thanks,

-Benn-

On 11/28/18 3:21 AM, Mihály Héder wrote:
> Hi List,
>
> as part of the eduTEAMS effort a UX expert team has conducted an
> analysis of our user-facing stuff and COmanage as a part of that. There
> is one issue I want to raise here: missing "back" or "cancel" button on
> forms such as "add email" for a person.
>
> I think it is fair from the UX team to raise that: while I'll just reach
> for the browser's back button without hesitation, I imagine it could
> indeed cause some confusion for some users, what happens with the data, etc.
>
> Cheers
> Mihály
>
> --
> Mihály Héder, PhD
> Research Fellow
> Institute for Computer Science and Control
> Hungarian Academy of Sciences


--
Mihály Héder, PhD
Research Fellow
Institute for Computer Science and Control
Hungarian Academy of Sciences



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